Consumer Protection BC - Community Sponsor

Consumer Protection BC promotes a fair marketplace for BC consumers and businesses. Established in 2004 as a not-for-profit corporation to strengthen consumer protection in BC. Consumer Protection BC operates using a cost recovery model and we are the only organization of its kind in Canada.

Consumer Protection BC's mandate is to:

  • Deliver consumer protection services throughout British Columbia;
  • Promote fairness and understanding in the marketplace; and
  • Enforce consumer protection laws in BC.

Consumer Protection BC protects consumers and encourage fair business practices by:

  • Responding to inquiries and complaints from BC consumers and businesses;
  • Educating consumers and businesses about their rights and responsibilities;
  • Licensing specific industries;
  • Inspecting these licensed industries to ensure they are complying with BC's consumer protection laws;
  • Investigating alleged violations of consumer protection laws and following up with progressive enforcement action;
  • Providing film content information so the public can make informed viewing choices for themselves and their families; and
  • Recommending enhancements to BC's consumer protection laws to the provincial government.

 

Consumer Protection BC's website www.debtrightsbc.ca helps consumers understand their rights and obligations around debt collection practices in BC. Visit  www.debtrightsbc.ca  to find out what you can do if you have a problem or complaint about debt collection activities.
 

Follow Consumer Protection BC on Facebook and Twitter
        

Thank you to Consumer Protection BC for supporting increased financial literacy in Greater Victoria.

Stay tuned for information about valuable workshops they will be presenting at the Small Change Expo.

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